All orders are shipped free and typically arrive within five (5) to seven (7) business days.
Unfortunately for our foreign fans, at this time we ship only within the continental United States. But, watch out world, we plan to go global soon!
EXCHANGES & RETURNS
What items are eligible for return?
We will gladly fulfill exchange and return requests for qualifying merchandise:
- Shipped back to us within fifteen (15) days of your receipt of the product
- In original condition, unwashed, unworn, and with all garment tags still attached
- All sale items are final sale and can't be returned or exchanged
Are there any charges for exchanges and returns?
If you would like to make a return, we will refund your original form of payment less the original shipping charges and a $5.00 processing and handling fee.
Exchanges are easy! If you need a different size, color or item, simply email your RMA# from your return at hello@navydays and fill out the exchange/return form included with your order. Once we receive your return, we will ship the new item(s) to you free of shipping charges.
How do I initiate a return?
Visit the Returns Portal via this page and follow the prompts
- Enter the order number found in your order confirmation email, along with your zip code
- Select the items you want to return and identify why
- Print the return shipping label
- Affix shipping label to the outside of the package
- Drop the package off at the shipping carrier shown on the shipping label
How long will it take to receive my refund?
- Once your return is received and inspected, we will send you an email notifying you that we have received your returned merchandise. Returns generally take five (5) to seven (7) business days to reach our distribution center
- If the returned merchandise is in acceptable condition for return, a refund — less the original shipping charges and a $5.00 processing and handling fee — will automatically be applied to your original method of payment
- Timeframe for refunds varies depending on varying processing times amongst payment providers. Refunds may take up to fifteen (15) business days to appear on your account